avoid - Customer Advisor HCLTech Employee Review

1.0
21 Feb 2021
Recommend
CEO approval
Business outlook

Pros

none at all, for real- management are a joke, staff turnover is sky high for a reason

Cons

essentially everything. come into work to get screamed at by customers, with little to no way to resolve their issues, send them back into the phone queue for someone else to deal with until they inevitably get fed up and go away. totally soul crushing.

Explore other reviews about HCLTech

5.0
16 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Cons

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

1.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

nothing, really, nothing appears to be functioning in this organization from onboarding over working, billing, offboarding

Cons

I have not been paid for my work after almost 90 days now. There is no formal explanation or refusal, but they are just sitting it out it appears, pocketing the money that has been paid on my behalf by the client.

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