2.0
1 Jun 2011
Anonymous employee
Former employee
Kansas City, MO
Recommend
CEO approval
Business outlook
Pros
Interesting industry. Seasonal nature of business makes for high level of energy and excitement Dec through April. Linkage with IRS provides ability to have broader view of the tax process.
Cons
IT organization works autonomously, not focused on customer. Blaming culture, lack of personal accountability. Breeden and Smyth drove away most of the best executive management.