Good Resume Boosting Position - Associate Team Leader H&R Block Employee Review

4.0
6 Mar 2025
Recommend
CEO approval
Business outlook

Pros

1. Leadership Experience – This role would allow me to gain hands-on leadership and management experience by assisting in overseeing tax professionals and office operations, which would be valuable for my career growth. 2. Client Interaction & Problem-Solving– I enjoy working with clients and finding solutions to their needs. This position would give me the opportunity to develop strong customer service and problem-solving skills while ensuring smooth office operations. 3. Training & Professional Development – H&R Block offers training and development programs, including tax preparation courses and leadership training. I appreciate opportunities to grow my skills and advance in my career.

Cons

1. Seasonal Employment – Since this role is primarily seasonal, it may not provide year-round job stability or benefits, which means I might need to find other work during the off-season. 2. High-Pressure Environment During Tax Season – The job can be stressful, especially during peak tax season, with tight deadlines, long hours, and a high volume of clients needing assistance. 3. Limited Advancement Opportunities – While H&R Block offers training programs, long-term career advancement may be limited, especially since seasonal employees are not always retained year-round. 4. Dealing with Difficult Clients – As with any customer-facing role, I may encounter frustrated or upset clients, particularly when they have tax-related concerns or disputes.

Explore other reviews about H&R Block

5.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Loved my team, great skill to have and career adavancement.

Cons

Hectic routine, difficult client can cause a lot of issues.

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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