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      H&R Block

      Engaged employer

      H&R Block reviews

      Not a good job anymore - Field Systems Technician H&R Block Employee Review

      1.0
      18 Dec 2023
      Field systems technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of flexibility but only if you been here a while

      Cons

      Lie to when taking job you will be told you have one job but will get multiple jobs for the pay of one no real direction management changing all the time un realistic deadlines so top guys can get their bonus the call center that you will be put on to take calls is horrible expect to be yelled at my other tax professional that don’t know how to do their job and you can’t yell back and hour reduced if you been here for more than 3 years you will get 30 hours if lucky when tax season starts then reduce again to probably 10-15 stay clear unless it’s your last option

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      5.0
      28 Jun 2026
      Client service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Loved my team, great skill to have and career adavancement.

      Cons

      Hectic routine, difficult client can cause a lot of issues.

      3.0
      23 Jun 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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