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      H&R Block

      Engaged employer

      H&R Block reviews

      Very little pay for work. Tax Pro's often think you are their personal assistant, and abuse your kindness. - Client Services Professional and Receptionist H&R Block Employee Review

      3.0
      21 Feb 2011
      Client services professional and receptionist
      Recommend
      CEO approval
      Business outlook

      Pros

      If you work as a Client Service Professional, you can take the tax course in the fall for $20 which is a great resume builder

      Cons

      Very little pay, but that is to be expected for job. Tax Pro's will try to take advantage of your kindness and boss you around. CSP are there for the client and not the tax pros. Also, tax pro's are kind of lazy for only having to work 4 months of the year. They will act as if every client is theirs in the beginning, but as tax season progresses, they will all hide when walk-ins without appointments come in.

      Explore other reviews about H&R Block

      5.0
      22 May 2026
      Tax associate
      Recommend
      CEO approval
      Business outlook

      Pros

      If you get in the right office you can have amazing coworkers and can learn so much. You can gain a ton of experience and knowledge if you are willing to work and collaborate with other preparers. Training is robust and is there for you to utilize and work your way up to higher salary. The potential to earn a full years salary working for half the year once trained up to a higher level and build your book of business.

      Cons

      Communication is often not the best and in the offseason you are off boarded or get reduced salary and only work a day or two a week

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