Amazing people, bureaucratic barriers - Designer H&R Block Employee Review

4.0
7 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Block is stellar at hiring. They find brilliant minds that are humble and talented, and you will grow from working with these people. The work is exciting, and there's a lot of chances to make a difference in consumer-facing design.

Cons

Pay and promotion scale are dismal. When I first was hired, my salary felt fair because they were taking a gamble on someone with less experience. But even after stepping up and going above and beyond my job description and consistently receiving praise from direct- and upper-level management, my salary has barely increased to match inflation over the last two years. I began a raise conversation myself and the process was completely opaque. No conversation or chance for me to negotiate for what I feel I deserve after what I contributed. Block stands in the way of its own employees' advancement and causes them to seek other opportunities, leading to high turnover and chaos in upper management often. Also, the healthcare benefits are a joke. I have a $13,500 deductible. I'd be better off seeking out Medicare.

Explore other reviews about H&R Block

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Enjoyed learning alot; they had great systems

Cons

Only temporary, would prefer permanent.

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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