Has a lot of room for improvement. - Tax Professional H&R Block Employee Review

3.0
31 May 2014
Recommend
CEO approval
Business outlook

Pros

Great training, good coworkers, great support from coworkers. It is rewarding to help the clients get the maximum refund or pay the least taxes legally allowed. Challenging work.

Cons

Management expects you to work 70 to 80 hours a week during 5 to 6 weeks of the 17 week season. Then 20 hours during the rest of the season. commission per return is reduced each season and they want you to up sell peace of mind and Refund Anticipation Checks. Has not changed much in the past decade.

Explore other reviews about H&R Block

5.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Loved my team, great skill to have and career adavancement.

Cons

Hectic routine, difficult client can cause a lot of issues.

4.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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