Love the flexibility but the upper management is out of touch with its people - Office Manager I H&R Block Employee Review

3.0
29 May 2014
Recommend
CEO approval
Business outlook

Pros

Flexible scheduling, easy to work around other obligations, great people to work with in the office, lots of others to help you out when you need it.

Cons

Unrealistic marketing expectations, unwilling to stick to a plan, constant changes, compensation is terrible! Not paying people what they are worth. Too much has been taken away from employees and there seems to be low morale because there is a disconnect between the people on the ground and the people in the ivory towers.

Explore other reviews about H&R Block

5.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Loved my team, great skill to have and career adavancement.

Cons

Hectic routine, difficult client can cause a lot of issues.

4.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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