not so happy - Tax Preparer H&R Block Employee Review

2.0
11 Mar 2014
Recommend
CEO approval
Business outlook

Pros

Good tax course, if you work for a good office with nice coworkers then you can learn a lot. I like the fact that its seasonal.

Cons

Its profit driven company. If they don't have enough client they will ask you not to go to work. It all depends which office you go to and all can be different from your co-workers to your clientel. Management is old fashioned. I think the corporate has good ideas but mostly they are not implemented in the work place.

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5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, career growth, compensation, and coworkers

Cons

Benefits, workload, and health care plan

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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