Not what you’d expect - Customer Support Executive Gymshark Employee Review

1.0
10 Dec 2021
Recommend
CEO approval
Business outlook

Pros

Good benefits (which most companies give as well) affordable health, vision, and dental. Work from home set up reimbursement. Gym membership reimbursement. Half off employee discount. 31 days total given for PTO (which includes sick and holidays/or if you are an outsourced employee) 6 days can be rolled over. - pros unfortunately aren’t enough here to set them apart from other companies. Grateful for the experience with a semi-well known start up type atmosphere - great character building.

Cons

Fake culture, forceful “we’re a family” attitude. Fake transparency. Low pay. Very hard to move up or move to another department. The company wants to keep you where you are. They recently outsourced from the Philippines for lower wage and no benefits for these employees. Your schedule changes every single week. No way to get used to a sleep/life schedule. Immature/inexperienced staff running all departments in USA Denver office. UK staff and heads do not show interest in learning the downfalls of their US presence. Very clear US budget almost solely goes to downtown office which they force stuff to go to for “bonding” reasons instead of speaking truth “we paid for the office so you better use it”.

Explore other reviews about Gymshark

5.0
24 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Gymshark really sticks to its core values. The people are awesome and great to work with. Excellent work-life balance.

Cons

As a UK-based company, working in the United States is tough sometimes. We often get information late from our UK partners. The company definitely needs to build out its US office more and add more vital job functions.

1
3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

uniform allowance was really great

Cons

managers do not trust employees and micro manage

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