Pros
Made some great friends but only at the associate level since we can all relate suffering through the same thing Remote until 2022
Cons
I don't even know where to begin. The job itself is monotonous and boring. It requires zero skills whatsoever and your performance will hardly reflect how hard you work because it is based purely on luck. You will not pick up any useful, transferable skills either unless you want to go into recruiting (maybe). Job itself aside, there is a lot of favoritism at the company and some pretty covert racism/discrimination. Management will pretend to listen to your concerns and will pretend to care about asking for feedback but nothing will change even if multiple people have voiced their opinions. The job is very numbers based and management will try to pit associates against each other, making for a competitive and selfish environment.