great if you love being micormanaged and dont bring up issues - Customer Support Specialist Grover Employee Review

2.0
6 Feb 2024
Recommend
CEO approval
Business outlook

Pros

-the „lower“ people, who arent part of management/leadership -few cute benefits, such as not being enrolled in a health insurance if you dont bug hr long enough

Cons

-micromanagement -giving agents the feeling theyre replacable at any time on purpose -no empathy -you get guilt tripped for bringing up issues

Explore other reviews about Grover

5.0
10 Mar 2025
Recommend
CEO approval
Business outlook

Pros

amazing work place to work

Cons

good work environment to work

4.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, good people, and I really enjoyed the remote posture

Cons

Sometimes the direction from corporate was nonsensical to the operations in the US. Probably why they shut down the US side of things

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