interview - Cs Representative Groupon Employee Review

4.0
5 Dec 2024
Recommend
CEO approval
Business outlook

Pros

The company offered a dynamic and fast-paced work environment, which helped me develop my problem-solving and communication skills significantly. I appreciated the collaborative team culture. My colleagues and managers were always approachable and willing to provide guidance when needed. The exposure to handling customer queries from diverse backgrounds was a great learning experience.

Cons

The workload could sometimes feel overwhelming, especially during peak periods. While the training was good, a little more focus on advanced tools or strategies could have further enhanced efficiency.

Explore other reviews about Groupon

5.0
10 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Work-life balance Hybrid Uncapped commission Benefits Extensive training Base salary

Cons

Commission structure Poor leads provided

2.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Gaining experience targeting multiple industries

Cons

Management doesn’t care about you. Unrealistic goals. Everyone at 30-40% of quota. Complicated quota attainment system. Your job is to ask for 70% of margins for small businesses that have only 10-15% margin budgets

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