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      Groupon

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      Groupon reviews

      Awesome to Abysmal - Customer Support Supervisor Groupon Employee Review

      3.0
      17 May 2016
      Customer support supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      USED TO BE: - one of the funnest organizations I've ever worked for - offered really unlimited PTO - decisions were made on case-by-case basis - had a good sense of humor

      Cons

      NOW: - completely numbers driven - "unlimited" PTO (unless you've already used a certain amount, and another person asks for the day off you want, or they expect that day to be busy) - following a tree to make decisions, regardless of what the customer says to you

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      5.0
      2 Jan 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Learned a great deal here. My first big guy job and the responsibilities kept me focused and motivated. I grew a lot as a person at Groupon as well

      Cons

      Not many cons. People are really cool.

      2.0
      11 Jun 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Gaining experience targeting multiple industries

      Cons

      Management doesn’t care about you. Unrealistic goals. Everyone at 30-40% of quota. Complicated quota attainment system. Your job is to ask for 70% of margins for small businesses that have only 10-15% margin budgets

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