Pros
- Benefits
- Casual dress codes
Cons
- I left my previous job to work here, only to get fired for poor training and favoritism. I'd advise looking elsewhere.
- Extreme high turnover. Employees are getting fired for unfair reasons, and extremely high expectations with scorecards.
- Job description says it's hybrid, but worked in a scheduled rotation where it's required to be in the office almost every day.
- Favoritism. Got frustrated having specific adjudicators report me to the audit teams and supervisors over complex claims they can fix themselves, but never report other employees who "look" like them.
- Only get a 30-minute unpaid lunch break
- Don't have my own desk, first come first serve to sit at a desk
- Working there is like a sweat factory. Had to skip 30-minute breaks to meet extremely high claims expectations or deal with stacks of mailed-in paper claims that need to be sorted out by the end of the day each day