Customer Service Representive - Customer Service Representative Group 1 Automotive Employee Review

1.0
5 Nov 2016
Recommend
CEO approval
Business outlook

Pros

steady pay check health care benefits potential to earn extra $300 to $500 per month

Cons

Micro-managed to death 1 manager and 2 team leads over you at all time We have to work on Labor Day We had to work one year before we could get a 1 week vacation

Explore other reviews about Group 1 Automotive

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, really smart people, nice location, hybrid schedule, work-life balance

Cons

Workload, not enough people for the job

1.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They offer employee stock benefits.

Cons

The workplace culture has deteriorated significantly over the past few years. What was once an organization employees were proud to be part of has become an environment where morale is consistently low and many employees feel disengaged and dissatisfied. The changes in leadership and culture have had a noticeable negative impact on the overall employee experience. Based on my experience, I would encourage prospective employees to avoid at all cost.

1
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Group 1 Automotive Response
2d
Thank you for sharing your experience. We understand how important a positive, supportive work environment is and take feedback like this seriously. At Group 1 Automotive, our values of Integrity, Transparency, Teamwork, Professionalism, and Respect are core to how we operate. We are committed to living these values every day and continuously improving the employee experience. We encourage employees to share concerns through the appropriate channels so we can listen and address them constructively.
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