29 Oct 2014
Gravity Jack Response
11yHello,
My name is Luke Richey, and I'm the founder and CEO of Gravity Jack. I first wanted to thank you for taking the time to provide genuine and constructive feedback for your time spent at Gravity Jack. Given the references to the staff adjustments, it is my estimation that your time here was most likely in 2012. Although we would have hoped that your short amount of time here left you with a far better experience, we're certainly grateful for your insight. I'm excited for the opportunity to share with you the ways that a few of your concerns have been proactively addressed over the last few years.
With respect to the turnover: An inflated staff (our maximum staff size was, in actuality, 40 -- and not 60) is not beneficial for anyone and, on top of that, it was the decision of myself and our board that it was in the team's best interest to pivot our business model and focus on what we do best. That focus was building great software. So, some decisions had to be made to get our team to an efficient size for our new mission, vision and model. They were hard ones; ones that literally kept me from sleeping during that timeframe -- but ones that were made thoughtfully, with the long-term health and growth potential of the company in mind. Throughout this process, our management worked hard to find great talent new positions with other fantastic companies and much if this happened organically. Now, led by this new vision for a number of years, the positive results are something we're experiencing on a daily basis and we are growing.