Management totally detached from what goes into closing business - Sales Granicus Employee Review

2.0
6 Sept 2022
Recommend
CEO approval
Business outlook

Pros

- Decent culture outside of the sales organization - Decent existing customer base

Cons

- Management focuses on metrics that have absolutely no bearing on closing business. - Management has total lack of respect for sales reps, you will be last to find out about major product changes that impact your pipeline and no plans will be in place to recover lost business - Total lack of sales enablement culture from support teams, processes to get deliverables to customers take days / weeks in which you lose credibility w/ customers - Management's idea of process improvement is breaking / complicating the CRM system and giving it a snazzy name. - Aging product lines with minimum investment on an annual basis becoming uncompetitive in marketplace - Company's lack of coherent customer support / success plan and aging products have hurt reputation across customer base - Pay and compensation packages uncompetitive for tech in general

Explore other reviews about Granicus

5.0
23 Sept 2025
Recommend
CEO approval
Business outlook

Pros

I genuinely loved working at Granicus, and would go back if offered a position. I loved working alongside my boss, and the leadership team above him as they all encouraged & enabled me freedom to grow and upskill by taking on diverse projects with autonomy. -Cross-Functional collaboration always supportive -Encouraging team members, who always take the opportunity to educate -Great leadership team across most functions at the VP & Director level (this is where I have experience)

Cons

-Acquisition integration has been historically rocky at times, but, I think through experience the organization will seek to do better by existing employees at both companies.

2
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Granicus Response
8mo
Thank you for your thoughtful review and for highlighting the positive aspects of your experience at Granicus. We’re glad to hear you felt supported by leadership and empowered to grow through cross-functional collaboration and different projects. Your feedback on acquisition integration is noted and remains a key focus area as we refine our best practices. Integrating teams, workflows, processes, culture, operations, and more is a big undertaking that could not be possible without our team coming together and working through the opportunities and challenges of transformation. We also value your advice on retaining top talent and institutional knowledge. We’re always glad to reconnect with former team members, and many have returned to Granicus to continue growing their careers. If you’re interested, we encourage you to reach out to our Recruiting team to explore current opportunities.
2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing local government clients, flexible work (remote), great teammates

Cons

Toxic leadership from managers up to the c-suite, no product innovation, comp plan gets worse every year. Base salary is offensive

2
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