Management- Get A clue! - Account Management Granicus Employee Review

1.0
2 Apr 2014
Recommend
CEO approval
Business outlook

Pros

They hire young and green. The present young people a great opportunity to gain some experience in the tech industry and you get an opportunity to travel a lot.

Cons

Long Sales Cycle and unfavorable compensation plan: I guess one would expect that it would take longer to sell software to government agencies compared to private organizations; but if you’re green or have never worked with government before, you may not think to ask. Granicus is not forthcoming about their long sales cycles prior to presenting you an offer letter. On average, it will take between 6 to 9 months to close a deal, and depending on the solution you sold, it can take between 3 to 12 months to deploy the product. Although Granicus may be getting better with deployment timelines, you’re still looking at 9 months to year 1/2 from the initial qualification conversation to the deployment complete stage. That is a long time! Here’s the kicker- Sales people do NOT get paid their commission until the project is deployed and the client begins paying their monthly managed service fee-- which can take an additional 1 to 2 months after the system is deployed. Allow me to put this into perspective for you. I sold a large deal in the June 2013 and I still had NOT received any commission for the deal as of March 2014. I was 120% of quota, but took home less than my OTE. As of March of 2014 I had still not received all the commission I earned in 2013. Granicus owes each sales representative tons of money due to the long sales cycles and long deployment times. This places the sales rep in an uncomfortable situation. Sales reps loose all their owed commission is they leave Granicus, but the longer they say the higher the number gets. Sooner or later you’ll notice that Granicus owes you 50k. That’s a down payment on a house! What would you do? Would you stay and risk it increasing to 100k? Or would you go? Dishonest and Ineffective Leadership: The entire sales organization expressed their frustrations with compensation plan, so we hoped in Jan 2014 that management would make some drastic changes. Let’s be real. We are in sales for one reason and one reason only. To make money! Management presented a drastically improved compensation plan to the entire sales organization at the beginning of the year. I was thrilled as were many of my co-workers. Yet, just days later management informs us that they made a mistake, so instead of shaving off 6 months, we will only receive our commission 1-2 months sooner. Management is dishonest, weak, and overall a disappointing. There are some managers that come in to the office late, leave early, and find any excuse to work from home, even when there are new hires to train. The team constantly complains about some of the manager's work ethic and negative approach to leadership. I have never seen such poor leadership skills. As a result, three sales reps late last year; and so far two left this year. Unless you are green and are having a difficult time finding a job, I would not recommend accepting a job offer at Granicus. The offer will be on average 20% lower than tech industry standards and the leadership is poor.

Explore other reviews about Granicus

5.0
23 Sept 2025
Recommend
CEO approval
Business outlook

Pros

I genuinely loved working at Granicus, and would go back if offered a position. I loved working alongside my boss, and the leadership team above him as they all encouraged & enabled me freedom to grow and upskill by taking on diverse projects with autonomy. -Cross-Functional collaboration always supportive -Encouraging team members, who always take the opportunity to educate -Great leadership team across most functions at the VP & Director level (this is where I have experience)

Cons

-Acquisition integration has been historically rocky at times, but, I think through experience the organization will seek to do better by existing employees at both companies.

2
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Granicus Response
8mo
Thank you for your thoughtful review and for highlighting the positive aspects of your experience at Granicus. We’re glad to hear you felt supported by leadership and empowered to grow through cross-functional collaboration and different projects. Your feedback on acquisition integration is noted and remains a key focus area as we refine our best practices. Integrating teams, workflows, processes, culture, operations, and more is a big undertaking that could not be possible without our team coming together and working through the opportunities and challenges of transformation. We also value your advice on retaining top talent and institutional knowledge. We’re always glad to reconnect with former team members, and many have returned to Granicus to continue growing their careers. If you’re interested, we encourage you to reach out to our Recruiting team to explore current opportunities.
2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing local government clients, flexible work (remote), great teammates

Cons

Toxic leadership from managers up to the c-suite, no product innovation, comp plan gets worse every year. Base salary is offensive

2
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