Overworked and underappreciated - General Manager Gopuff Employee Review

1.0
16 Feb 2021
Recommend
CEO approval
Business outlook

Pros

If you are a manager there really aren't any but associates are treated better

Cons

GMs are held to a higher standard than any other position in the company. GMs are known for being written up/terminated that DMs and everyone else aren't (ie. COVID violations). GMs are overworked and it is common knowledge amongst the GMs, that if you keep your head down and do as they say you will get a raise. But the moment that you question anything, upper management is working to get rid of you (illegally might I add). In the last 6 months 7 minority GMs were terminated for either COVID or Insubordination but there is no evidence showing it. If they do show evidence, most of the time it is not valid but will still try to fire you. Even if you challenge their decision for wrongful write-ups or termination, they will pull other issues that were never addressed to pin on you. They also do not train you properly and the moment you make a mistake they are ready to get rid of you. NO WORKLIFE BALANCE as a GM even though they tell you to take your days off, you still receive phone calls from upper management to do work even though we upload our schedules for upper management to know we are working.

Explore other reviews about Gopuff

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work atmosphere great opportunity to deal with community.

Cons

Honestly, there's nothing I didn't like about that job. Except for going in the freezer lol.

1.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Great Company concept…. On paper. They can really sell themselves. - Incredible co workers.

Cons

- Horrendous regional/corporate leadership delivery on promises. - Company directives change by the week. - Had 7 different regional directors in 3 years. - Quarterly layoffs, you just wait for an email. -

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