They talk the talk, but don't walk the walk - Anonymous employee Google Employee Review

2.0
29 Apr 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- As someone joining their corporate side from a different industry, getting a tech level salary felt amazing. - Equity offer is a blast. - Opportunities for global relocations.

Cons

Crash-landing in Google from a well structured, corporate environment, was absolutely shocking, to a degree where my brain just froze. It is an unprecedented level of chaos that honestly, no one expects from a brand like theirs. Admittedly, it must be grand to work for Google as an engineer, but for the downtrodden 2% which their corporate side represents, it is demotivational, stressful and very, very badly structured place. - Every corporate job assumes you are an engineer - requirement (badly communicated during the interview process, btw) to understand and use programming languages and various convoluted systems which don't talk to each other for even the simplest tasks. Pulling data together requires one writing their own scripts even if working in, say, facility management. - Work-life balance is a myth. Everyone is super stretched. Priorities pile on top of priorities. Diaries are triple-booked with pointless meetings. No head-down time during the day. Most staff work weekends and are on email until they go to bed, despite management banging on how this is not the expectation. - Tendency to bring meetings forward - if you have 30 mins free in your diary, expect someone to fill that in with a later meeting, creating a situation where you are suddenly late and being chased on Hangouts. - Practically zero support, despite promoting "supportive culture". Processes are badly structured and even worse documented. Your only hope are colleagues. There are many genuinely nice people, but they mostly don't have the time to deal with newbies, endlessly rescheduling trainings and meetings while you drown. Very case specific, but my line manager turned me down flat several times when I was asking for help. Her instructions were often one line on the back of an email chain going back months. When I finally quit, her only consideration was who had I talked to and did I somehow blame her officially. I didn't out of pure fear...

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Cons

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4.0
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Pros

1) Food, food, food. 15+ cafes on main campus (MTV) alone. Mini-kitchens, snacks, drinks, free breakfast/lunch/dinner, all day, errr'day. 2) Benefits/perks. Free 24:7 gym access (on MTV campus). Free (self service) laundry (washer/dryer) available. Bowling alley. Volley ball pit. Custom-built and exclusive employee use only outdoor sport park (MTV). Free health/fitness assessments. Dog-friendly. Etc. etc. etc. 3) Compensation. In ~2010 or 2011, Google updated its compensation packages so that they were more competitive. 4) For the size of the organization (30K+), it has remained relatively innovative, nimble, and fast-paced and open with communication but, that is definitely changing (for the worse). 5) With so many departments, focus areas, and products, *in theory*, you should have plenty of opportunity to grow your career (horizontally or vertically). In practice, not true. 6) You get to work with some of the brightest, most innovative and hard-working/diligent minds in the industry. There's a "con" to that, too (see below).

Cons

1) Work/life balance. What balance? All those perks and benefits are an illusion. They keep you at work and they help you to be more productive. I've never met anybody at Google who actually time off on weekends or on vacations. You may not hear management say, "You have to work on weekends/vacations" but, they set the culture by doing so - and it inevitably trickles down. I don't know if Google inadvertently hires the work-a-holics or if they create work-a-holics in us. Regardless, I have seen way too many of the following: marriages fall apart, colleagues choosing work and projects over family, colleagues getting physically sick and ill because of stress, colleagues crying while at work because of the stress, colleagues shooting out emails at midnight, 1am, 2am, 3am. It is absolutely ridiculous and something needs to change. 2) Poor management. I think the issue is that, a majority of people love Google because they get to work on interesting technical problems - and these are the people that see little value in learning how to develop emotional intelligence. Perhaps they enjoy technical problems because people are too "difficult." People are promoted into management positions - not because they actually know how to lead/manage, but because they happen to be smart or because there is no other path to grow into. So there is a layer of intelligent individuals who are horrible managers and leaders. Yet, there is no value system to actually do anything about that because "emotional intelligence" or "adaptive leadership" are not taken seriously. 3) Jerks. Sure, there are a lot of brilliant people - but, sadly, there are also a lot of jerks (and, many times, they are one and the same). Years ago, that wasn't the case. I don't know if the pool of candidates is getting smaller, or maybe all the folks with great personalities cashed out and left, or maybe people are getting burned out and it's wearing on their personality and patience. I've heard stories of managers straight-up cussing out their employees and intimidating/scaring their employees into compliance. 4) It's a giant company now and, inevitably, it has become slower moving and is now layered with process and bureaucracy. So many political battles, empire building, territory grabbing. Google says, "Don't be evil." But, that practice doesn't seem to be put into place when it comes to internal practices. :(

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