Needs new management. - Employment Specialist Goodwill Employee Review

1.0
13 Jul 2022
Recommend
CEO approval
Business outlook

Pros

PTO is the only pro.

Cons

Management is incompetent, stubborn, unyielding, dishonest, and has the nerve to micromanage. You will be overworked and underpaid, and you will never feel appreciated. All management does is focus on numbers instead of the clients that we serve. You will be asked to do and say things that are not true, and make promises to clients that you cannot keep. There is constant pressure to meet numeric goals and the only way to have a somewhat good experience is to kiss up to the VP and her best friend, the sr. director; which seems like her mean mouthpiece. You will never be valued at this company, the managers and senior leadership are toxic and so is the culture. I was one of the longest standing “veteran” employee and I was only there for a year.

Explore other reviews about Goodwill

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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