Very unfair place to work - Sales Associate Goodwill Employee Review

2.0
29 Jul 2010
Recommend
CEO approval
Business outlook

Pros

You get a discount on the items in the store and the hours were generally flexible to the point that you could literally work 1 day a week if you wanted. Great for people who don't need money, but want a job. Lots of nice people to meet.

Cons

The fact that you'd get one day a week even if you wanted more hours. On the other end of the spectrum - if you had a funeral you would 'gain a point' or get a red mark no matter what, no exceptions. Pure, evil draconian corporate extortion of the human spirit. This place is worse than other corporations, in that it taunts people into believing in their mission. Too bad their mission is simply to make money - this isn't about charity. The managers were bullies and everyone played favorites. Tons of drama and backstabbing as well. Not a healthy work environment. They worked people against each other. It was an unfair place to work for someone trying to survive. There's absolutely no excuse for the cruel, draconian ways of treating the employees. They were so bent on trying to be efficient and meet their goals; they forgot about their employees. Management simply did not care about its employees - Another one bites the dust, but who cares, right Goodwill?

Explore other reviews about Goodwill

5.0
2 Jan 2026
Recommend
CEO approval
Business outlook

Pros

3 or More People Throughout The Day Going Into The Evening For Close

Cons

Needed More Hours To Work

3.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I enjoyed my customer service work - helping people as a part of a larger mission to help the community. I found it rewarding to advance to supervisor and pick up new skills and responsibilities such as safety auditing and supply management. And of course it was always interesting to sort all the interesting and unique donated goods.

Cons

A change in management over the past year+ has been very difficult for me. I found my work more heavily scrutinized and criticized in ways that felt unclear and unfair. The new manager had a clear bias towards certain employees, gossiped openly and loudly and often with explicit HIPAA violations, and made it literally impossible for me to keep track of inventory supplies as a part of my responsibilities. Communication between management and associates - and even between management and supervisors is very poor. Workplace culture has seemed to shift from being very flexible and people-oriented to more stringent on policy and focused on revenue. Trust in upper management is strained. Day to day if you stick to your task and focus on production, you'll probably do well. But for me it isn't what it used to be.

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