Run ... Don't walk... away from any management job - Anonymous employee Goodwill Employee Review

1.0
28 Sept 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The discount, decent vacation and sick time. Recycling to improve the environment. Affordable items for customers who might otherwise struggle to provide for their families.

Cons

Absolutely no consistency in personnel, directives, horrible working conditions, no promotions from with-in, total bedlam and confusion. No encouragement, only threats and "big brother is watching" attitude. So sad as the concept of employing the disabled is a good one- just poorly executed here. The customers are mostly crooks.

Explore other reviews about Goodwill

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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