Great Company - Anonymous employee Goodwill Employee Review

4.0
5 Jul 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

GIUMSC is a great company to work for. I worked in management in a retail store. The corporate level has a huge presence in all of the stores. The CEO will personally speak to every employee during his visits and genuinely seems to care about their well being. The work is hard but rewarding. The money made in the retail locations goes towards the company mission to put people back to work. Excellent benefits package. Monthly bonus incentives at all employee levels.

Cons

Production goals were difficult to meet. High employee turnover. Very very strict attendance policy with little to no leeway. Low rate of pay with high expectations of work. Quantity of donations could get overwhelming since space was limited. Didn't always have the necessary supplies to function. Customers were often rude and difficult. Regular customers have a "we run the place" mentality.

Explore other reviews about Goodwill

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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