13 Feb 2023
Gong Response
3yI appreciate you taking the time to write a thoughtful review. It’s nice to read that you think our AEs are high caliber (I agree!) and you’ve had a good experience with our sales leaders. Needless to say, it was tough to hear your frustrations. While our business is not immune to the economic downturn and we’ve had to make very difficult decisions, we are financially healthy – we will grow this year and we’re adding hundreds of new customers every quarter – and, equally important, our platform has never been more relevant than today. #NoSugar is one of my favorite company operating principles. It’s all about transparency and candor. If you feel that our management team isn’t living up to those standards, please reach out to me at ryan.longfield@gong.io to discuss. I’m here to listen and help with your concerns.
Ryan - CRO