Started Strong but Declining Quickly - Customer Success Manager (CSM) Gong Employee Review

3.0
8 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Good Culture, Nice People, Easy Access To Leaders, Encourage Growth Within Company

Cons

They're Flailing. As competitive Market Heats Up (A Market They Priced Theirselves Out Of Before It Even Existed) The Leaders Are Changing Strategy Daily. Its Hard To Know What The Focus Is

Explore other reviews about Gong

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great product

Cons

Coaching and onboarding could be buttoned up a bit more from leadership

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing company to work at, it's definitely hard work but it's worth it on a sales and monetary perspective.

Cons

You wear a LOT of hats and have a ton of responsibilities.

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