Average job with mediocre management - Customer Service Representative Gold's Gym Employee Review

3.0
13 Jun 2014
Recommend
CEO approval
Business outlook

Pros

Decent benefits. Decent pay. Decent hours. Corporate holds off-site appreciation parties. You don't have to have a checking account to be paid. Instead they give you a debit card that is loaded every pay period.

Cons

Training on the gym staff level needs to be more efficient. Customers always called in unaware of their membership benefits, contract details, and how they are able to cancel their memberships. Also their method of ach practices are a little shady.

Explore other reviews about Gold's Gym

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

flexible great perks great culture

Cons

nothing for me to complain about

1.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nothing. Do not even think its going to be good.

Cons

Everything. Company is using software from two decades ago. Their daily company meetings are pointless. The company is ran by juice heads who are only promoted because they been with the company for awhile, not because they excel and know how to train and develop people. They run through people like no tomorrow because the pay is under industry standard.

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