Average - Customer Service Representative Globee Employee Review

3.0
15 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good office amenities and environment.

Cons

Management can improve and benefits

Explore other reviews about Globee

5.0
9 Mar 2022
Recommend
CEO approval
Business outlook

Pros

people is very nice enough.

Cons

if project closed as same as all of BPO, we need to release.

1.0
19 May 2021
Recommend
CEO approval
Business outlook

Pros

There's no pros at all

Cons

1. Low salary 2. Bad management not only the project but also HR management. - Bad until makes me feel like there is not HR management in this company at all. 3. No bonus, No increment, No benefit, you will got nothing (future maybe? but don't know when the days will it be. 4. Support Team sucks, everyone not helpful at all. (Super lazy) *They can become Support team is not depends on their knowledge, is because of their interpersonal relationship in between. 5. Support Team keep simply giving out wrong solution to agent. (Worst) 6. Support Team: IF they don't know how to solve the question they will choose to seen your message without giving any solution and let agent solve on their own. 7. Support Team: Knowledge lower than agent!!!! Solution giving not following on support logic. 8. Management keep changing agent's schedule without notice! Due to all those sucks management here, every single week / month, there will be a lot of agent resigning, leaving this company, so think properly if you are going to join this company. Can't describe how bad the company through words but you can come and try experience all this if you want. This is the Worst company that I worked ever!!!

4
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Globee Response
5y
Hi, Thank you for your time and effort to leave us your review. We take your comments seriously and regret to hear that you were not supported enough, affecting your employment experience with us. We hear you and would like address your concern(s) in detail. Kindly reach us at your.voice@globeegbs.com. We are truly hoping to improve your experience with us and make Globee a better place for all team members. We would be very happy to hear from you. Please take just 2 min to answer this survey below. Japanese - https://www.surveymonkey.com/r/TWB37VF English - https://www.surveymonkey.com/r/Q7BX6YS
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