Customers Are Really On Edge - Claims Customer Service Advocate Globe Life Employee Review

2.0
30 Jul 2021
Recommend
CEO approval
Business outlook

Pros

training is very helpful at the beginning of job

Cons

call volume and customers are told different things. a lot of other oeerms and co-workers aren't open to helping.

avatar
Globe Life Response
4y
Thank you for your feedback. We're glad you're benefiting from our thorough training but disappointed your Globe Life employment experience isn't completely meeting your expectations. We're continually looking for ways to improve our employee experience and listening to our team members will help make this possible. We invite you to send us an email with more details of your experience to feedback@Globelifeins.com so that we can look further into the improvements that are needed in your department. We look forward to hearing back from you soon.

Explore other reviews about Globe Life

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Provide leads and great training

Cons

Lots of dialing, but hey, it's sales

avatar
Globe Life Response
1w
Thank you for your feedback and your hard work and dedication to Globe Life. We love hearing about the success that hard work produces in this rewarding career and hope you enjoy even more years with us!
5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Supportive leadership, positive culture, flexibility, growth opportunities, strong training programs.

Cons

Recruiting can be fast-paced at times, especially during periods of growth, but leadership provides the resources and support needed to be successful.

avatar
Globe Life Response
1d
Thank you for taking the time to leave a thoughtful review about your time at Globe Life. Thank you for your hard work and contribution to our team's success. Best wishes for a long and successful career!
See reviews by: Helpful|Rating|Date|All