Pros
If I am a customer, I will be very glad to work with this company. Delighting customer Always. Customer is KING even if their demands are unreasonable. Willingly to secure business even at the expense of potentially making loss.
Cons
Some departments are working in the interest of the customer even though they are the company payroll. Weak technical, engineering and management team. Marketing is the utmost important focus even though the company core business is in manufacturing and engineering. Wanting to wear a shoe too big to fill in. It is running on a Toyota engine but wanting to run at a ferrari speed. Frequent power trip. Too frequent changes in top management team. Frequent delay in giving bonus, promotion and increment causing low morale among the workers.