Interesting challenges to tackle in enterprise AI solutions - Senior Software Engineer Glean (CA) Employee Review

5.0
19 Oct 2025
Recommend
CEO approval
Business outlook

Pros

* Glean has built an impressive Work AI product on top of a strong enterprise search foundation. * The company has been growing rapidly in terms of customer base, ARR, and team size. * The culture is highly transparent, collaborative, and people-focused — you’ll work with many smart and motivated teammates. * Glean is built as a true multi-cloud SaaS platform, which adds technical depth and flexibility. * The pace is fast, and there’s no shortage of interesting and challenging projects across multiple areas.

Cons

* Enterprise customers tend to be very demanding, which brings both technical and operational complexity. * Teams face the ongoing challenge of scaling operations to support a growing customer base while maintaining high-quality service and strong SLOs.

Explore other reviews about Glean (CA)

5.0
17 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. Fun and impactful product to work on. 2. Business growing exponentially. Marquee customer base. 3. Lots to learn.

Cons

1. AI space is getting noisy. If you can't compete, this is not the industry to be in.

1.0
27 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Pros: Office snacks, work location, and friendly coworkers. The SE organization also has strong hiring managers. There can be some lack of direction and occasional chaos, which may be expected at a Series F stage company.

Cons

Cons: • Lack of structure and clear processes for KPIs, with decision-making at times feeling influenced by internal politics. • In my experience, leadership within the GTM organization appeared relatively inexperienced, which created challenges in execution and alignment. • Promotions at times seemed influenced by relationships rather than purely performance-based outcomes. • High employee turnover, under-resourced teams, and ongoing budget constraints made it difficult to operate effectively. • Career progression and role expectations could feel inconsistent, with rapid title changes not always aligned with experience. • Remote and in-office expectations felt misaligned, particularly across different office locations, leading to confusion around the purpose of in-person attendance. • Workplace morale could be low, with employees feeling the need to be overly cautious in communication and feedback. • Feedback and communication styles were not always received consistently across team members, which may have impacted inclusivity and openness. • Success could feel highly dependent on manager relationships, regardless of individual performance or hiring outcomes. • Limited clarity around ownership and collaboration among recruiters, including candidate and role ownership, which sometimes led to overlapping efforts without clear credit or accountability.

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