Image and reality don't align - IPS Employment Specialist Get Set UK Employee Review

3.0
19 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance is good Freedom to work in own way Competitive pay and generous benefits Regular supervisions, 1-1 & support from direct management. Perceived growth of business in short period of time.

Cons

Set processes by various teams that do not work hollistically together. HR are very blunt, with both verbal and written messaging often open to perception of hostility and threatening. Hiring staff took 2 week long annual leave during recruitment process between interviews. Has business mentality in a social enterprise world, they will always inevitably clash and kind hearted staff will be compromised. No tangible career progression pathways due to contract by contract nature of business. Some middle managers are nice, others aren't and not enough done to keep good staff's culture. Promise of support into different roles within business after redundancy were false and not even offered interviews. Have gone to great lengths to project a performative image of themselves to would be candidates that seem at odds with the reality of the business ethos, which is actually very ruthless. When redundancies were announced, there's a sense upper management let middle management pick up the pieces with little clarity.

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Get Set UK Response
11mo
Thank you for taking the time to share your feedback. We're pleased to hear you've experienced good work-life balance, autonomy, and support from your line manager. These are things we aim to get right consistently. We’re sorry that your experience has been impacted by redundancy. Unfortunately, the early closure of the contract was not anticipated and we understand how difficult that can be. While the message must be delivered clearly and professionally, we appreciate it can still be hard to hear, and it’s often HR who carry that responsibility. If you feel any part of that communication was unprofessional, we’d genuinely welcome you reaching out so we can understand and address it properly. Thank you again for your contribution to the team. Gary

Explore other reviews about Get Set UK

4.0
30 Mar 2021
Recommend
CEO approval
Business outlook

Pros

caring and relaxing atmosphere high proficiency

Cons

extra work general a bit lower salary

1
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Get Set UK Response
3y
Thank you for your review. We are pleased to hear you had a positive experience working with Get Set UK. We are always focused on providing our staff with the best tools to succeed in their roles and create a working atmosphere that will enable them to thrive.
2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Onboard training and communication during delivery were good.

Cons

Had to chase up non-payment of the invoice, as the initial contact was not replying to messages. Although discussions suggested there would be further opportunities to deliver, these did not occur, and I receievd no response via email or by phone from the initial contact, their line manager or HR regarding confirmation of further opportunities or that the contract had been ended.

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