Pros
The pay. Some collectors make 6 figures
Cons
Where to start.. *Collectors constantly break FDCPA violations, get the company sued and are not reprimanded on the contrary are rewarded for continuous bad behavior and many are top performers *Too many times rules change based on who asks and who you ask *Nepotism *The owner charges the collectors a 3% credit card fee for running card payments! This was never disclosed @ hiring and it is taken out of the fee supposed to be the collector's percent from collecting the payment. Again, never disclosed we would be responsible to pay that. How am I paying 3% credit card fee on my payments but I can't write them off @ the end of the year.. but the owner can...and also charges us ..? *The list goes on and on