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General Dynamics Information Technology

Engaged employer

Tier I Helpdesk (VA/CSRA) - Tier I Helpdesk General Dynamics Information Technology Employee Review

1.0
2 Aug 2018
Recommend
CEO approval
Business outlook

Pros

1. The company itself (GDIT) is a great company. 2. Standard benefits for a company of its size such as certification reimbursement and reasonably priced insurance.

Cons

1. The VA contract is not a good one. It has been with 4 different companies in the past 4 years. The VA has unreasonable expectations. 2. You will be the black sheep of the company. 30 minute lunch while your buddies on other contracts get an hour. Lowest paid person in the building (other than the janitors). While others contracts do real IT, you try to take a call in 8 minutes or less. 3. Will be randomly re-assigned to work at any time, coming into work at 6AM-5PM one month, then 6PM - 5AM the next. 4. Management is awful - Constantly looking for things to crack down on. Be it not being at work 15 minutes BEFORE your scheduled start time. Going into unavailable for a minute to finish a ticket. Not finishing x amount of tickets between calls. Threatening to "take your phone until the end of the day" (like you're in middle school) when only a week ago having a phone was fine. You will be threatened to be "walked out the door" every single meeting.

Explore other reviews about General Dynamics Information Technology

5.0
14 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The company has your back; it shows how much it cares for its employees. Personnel moves are done in a way that makes sense, and they often put the right person in the right job and make changes quickly when necessary.

Cons

As contractors, you are bound to what the customer asks. And there is not much control over it, since you are contractually bound to support that customer. Even then, GDIT corporate makes sure to reach a good middle ground when changes are requested.

1.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Perfect if you’re adverse foreign intelligence. They try to cover security violations.

Cons

Everything! Stupid people are everywhere

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