Incompetent Management - Invoicing Specialist Genea Employee Review

2.0
25 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Nice in-office atmosphere (relaxed, casual)

Cons

Classic. A textbook example of a company claiming to be on the employee's side, promising to listen to their concerns, and proving to be utterly incompetent and selfish. One example from the top: The CEO was more obsessed with sales than with creating a quality product or managing his employees well. He would always brag about how much money the company was making, even during the pandemic. But when the end of the year came with our expected annual raises--SURPRISE!--Genea was all-of-a-sudden not doing so well. Management touted their own transparency, but they lied to us the entire time. Management assured us that our concerns about being understaffed were heard, but they waited over six months to hire an inadequate number of people. Management promised that we were one big, happy family, but they only cared about enriching themselves. As a result of this lack of true leadership and common sense business practices, the company is now on a downward trajectory towards self-implosion--it's just a matter of time.

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Genea Response
5y
We are very sorry to hear this about your experience at Genea. We value all of our current and former employees' feedback so we would be happy to learn more about what specifically it was that was not positive during your time here and how we can improve. Please feel free to contact HR to discuss anytime. We wish you the best.

Explore other reviews about Genea

5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Incredible momentum, a leadership team that actually "gets it," and a culture that rewards efficiency over just "putting in hours." The shift toward internalizing operations shows a long-term commitment to stability and excellence. Great benefits and a team that feels like a community

Cons

With the rapid growth we’re experiencing, things move incredibly fast. Processes are constantly evolving, so you have to be comfortable with change and a bit of 'building the plane while flying it' as we scale

5.0
30 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Great team environment - Everyone I've worked with here is genuinely helpful. When things get busy, people just jump in and help out without any drama. Makes coming to work pretty enjoyable. Solid cross-team setup - We work well with both our US and India teams daily, and the company brings the US team together at the Irvine office a couple times a year. It's nice to actually meet the people you work with face-to-face instead of just over Teams calls. Leadership that makes sense - Our CEO and management team actually follow through on our core values. It's not just for show - you see it in how everyone works together, regardless of their position. Room to grow - I've already seen a few people get promoted or move to different departments that fit them better. Management actually listens when you want to try something new, which is pretty cool. Purpose in the work - It's nice working on something that actually helps solve real problems for our clients.

Cons

I truly don't have anything negative to report

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Genea Response
1y
Thank you for your review! We are happy to hear that you are looking for opportunities to refer friends to Genea. That is the biggest compliment! Thank you for sharing your experience.
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