Used to be great - Project Coordinator GenStone Employee Review

2.0
6 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Coworkers were great, middle management (sales managers) were terrific. Product being sold is actually very good and easy to stand behind.

Cons

This job used to be an amazing opportunity. Good marketing for the product being sold, free weekly lunches, bonuses, polls,, opportunity to make 100k+. The lunches still existed when I left in August, but the rest has long passed. Upper management seemed to want to turn legitimate salespeople into call center workers. Upper management (L***en) constantly told us how “cushy” of a job we have, and then continually pushed to make the duties more difficult. The sales team broke multiple company records in 22’, were congratulated with a dinner, and then seemingly punished for it every week moving forward. Would have “sales meetings” every now and again, but those were more about shaming individuals in front of everybody rather than having any constructive conversations. Told by the owner numerous times that he values his workers, and that promotions will come from within the company, but the longest tenured salesperson there (5 years) didn’t seem to ever have such an opportunity. You will fight with the shipping department to save your deals, you will have to give up any deal at the mere mention of a retailer, and you will be made to feel like s**t when the company blocking your opportunities blames you for it. Greedy senior management insists on charging corporate fees instead of just increasing the price of the product, then expects the salesperson to claim it as their own fee for helping the customer. You will be called out if you don’t suck every single penny that you can from prospects/customers.

Explore other reviews about GenStone

5.0
13 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Amazing work environment and great co workers!

Cons

Pay is based highly on commission

1.0
6 Dec 2025
Recommend
CEO approval
Business outlook

Pros

There’s a free lunch once a month. Sometimes it’s soggy and gross but it’s the thought that counts

Cons

If you don’t get them to include EVERY single perk they offer you to be explicitly in your offer letter contract, you will find yourself asking your manager for updates and be met with irritation. They backpedaled a lot of what was agreed upon except for the base compensation of $24 per hour. You’ll need every dime of that because making sales is extremely hard because you’re calling on a list of existing Fay mortgage service clients. 9 times out of ten, they live in areas that are high risk, have bad credit, or are in old homes. I quoted close to 10 people and was over $3k than what they were currently paying.

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