Greedy & Scandalous to the Core - Customer Service Representative Geeks on Site Employee Review

Though they contract on-site technicians in the US, the business is ran out of an office in Lima, Peru where they pay around $400 a month to their support staff and technicians, most of whom are Americans living abroad. Hours are incredibly long, six days a week and t´s a very poor wage, even for the geographical location. Meanwhile, the owner flaunts his wealth and rakes in well over half a million dollars a year in profits off the back of his workforce. The Billing Department is trained to never give refunds and they do this by using force and scare tactics over the phone. Very rude and unprofessional, once you give them your money you will never see it again. Greed is at the heart of this business.