Pros
Gartner has a strong brand, employing intelligent analysts and executive partners .
Cons
Gartner has a strong brand and ability to delivery to clients, but the '80's style' sales management is floored and having a negative effect on the client relationships. There is a 'management click' and if you want to progress you have to move roles every two years. You will be trained to win deals and drop accounts. There is a lot of talk about client experience and value, but in reality you are expected to constantly push and ask for sales growth before establishing value. There is an expectation that you should be pushy and aggressive with your clients. The sales environment is old school with inexperienced sales leaders that have often never managed before or worked outside of Gartner. Many have grown up internally and some promoted for aggressive client and colleague behaviour. The sales environment internally has been compared with ‘double glazing’ sales tactics. This company is not recommended for enterprise level sales professionals. Attrition rates have been high in 2015 compared to previous years, with many sales and analysts leaving and poor overall sales results in the UK. .