Good Start into Technology - Client Success Manager Gartner Employee Review

3.0
9 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Good benefits Smart colleagues Great PTO 401k match Stock purchase program

Cons

Culture is metric driven with no room for context. "Top performers" can be lucky with their territory, and then get promoted and become a mentor or to other roles. Initiatives are numbers driven, rather than incorporating end-users in conception for what we need, leading to under utilized, over hyped tools.

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5.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people, great leadership, great products

Cons

Negative colleagues impact business outcomes

2.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Great health benefits and salary - A few great colleagues - Talk a lot about inclusion but this has slowly been falling to the wayside - I have been struggling the write this for some time as I wish there were more positive things to say

Cons

- Leadership that does not see anyone or anything but themselves - The company has been imploding for a while lying to the public and the street - Killing off the research model has been the final decision that has made many decide to look elsewhere (including me) - Lay off after lay off has created a culture of fear

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