Going downhill fast - Senior Account Executive Gartner Employee Review

1.0
12 Feb 2020
Recommend
CEO approval
Business outlook

Pros

Good benefits, nothing else I can think of.

Cons

Terrible management- they promote salespeople with no management experience. These people typically got lucky with their account set and got a promotion. They typically drink the kool aid hard and only manage up. Rigid processes- they have a sales process they want you to follow. Lots of micromanagement. You typically have a really small account set and if you follow a bad AE or accounts are cheap or having financial problems they will have no empathy and you will probably be fired or micromanaged to death. I’ve seen about half my training class be set up for failure and about 30% of the people in my training class have already left and about 70% are trying to leave including me. Price of services has exceeded the value- they have increased the price of the product so much it’s really overpriced. Management will tell you to sell the value. The value even if the customer is consuming the product 100% doesn’t equal the cost. Very hard to sell new business and retain business with the bloated cost and lack of value. Terrible overall culture- they constantly make you feel like you aren’t good enough. People are in silos and if you have a terrible manager it’s hard to get help. It’s all about driving revenue despite selling what the customer actually needs. They want you to be extremely pushy and salesy making you look like a used car salesman. I feel gross as a salesperson doing selling the way they want me to.

Explore other reviews about Gartner

5.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people, great leadership, great products

Cons

Negative colleagues impact business outcomes

4.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Being a globally recognized company makes it easy to consistently engage clients. Great benefits. Amazing people (managers and colleagues) For the most part there is a clear path to success and promotions. Executives listen to feedback after every internal call to help guide strategy.

Cons

In office mandate increasing in office days from once a month to once a week. Need to live in Florida or Texas because of the in office mandate. Promotions take a while since there are many people going for the same roles. Hard to reach clients and constant territory’s shifting makes it difficult to achieve the numbers you and management expect.

See reviews by: Helpful|Rating|Date|All