Dont do it. Run, run, run - R Manager Gallagher Employee Review

1.0
13 Nov 2018
Recommend
CEO approval
Business outlook

Pros

Not sure of any.

Cons

Overworked and underpaid. There is no such thing as work - life balance in this company. They dump hundreds of files on other people after someone quits and then they expect miracles. And after they do that, KNOWING that it cant be done, the employee is the only one affected by not getting a raise, losing their job, or burning them out so bad that they have no choice but to leave. I now know why this place has a revolving door of employees. No training at all. You are basically thrown to the wolves and given a "good luck" of some kind of message. Most of the new adjusters come in with no background in the insurance industry and this company, since it has no training, leaves those with years of experience in the industry to train these people with no extra pay and still a bottom line that the job needs to be done while doing this. I wouldnt recommend this job to a monkey.

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Gallagher Response
7y
Thank you for your comments. Gallagher Bassett has established training and development resources for our claims professionals. This is especially true for claims adjusters who are new to the business and will go through our trainee program, which takes place over six to nine months with the opportunity for promotions in relation to meeting performance goals. We also rely on our experienced employees to help mentor their peers. More senior claims professionals at Gallagher Bassett carry that responsibility as part of their role, and are compensated accordingly. Employees are also rewarded for pursuing specific external industry designations that helps to build their skills.

Explore other reviews about Gallagher

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Good people, opportunities to be challenged and learn

Cons

Complex industry with moving parts

4.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

Cons

Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

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