Company Management Lacks Wherewithal to Stand Up For Employees - Anonymous employee Gallagher Employee Review

2.0
16 Sept 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You might be allowed to work from home, but only if the client account you're on will allow for it.

Cons

Management and marketing continually promise clients more while keeping offices understaffed so that AJG and the client see a high rate of return while adjusters receive below average compensation. There is extremely high turnover, to the point where I stopped bothering to learn new employees names during my last year there. AJG also has an extremely stingy vacation policy - you only get 2 weeks for the first 5 years, 3 weeks during years 5-10 and 4 weeks after 10 with no possibility of accruing more. The technology is extremely outdated and often times goes down. Additionally, adjuster pendings are unmanageable for most and if you happen to be one of the few people who can manage your desk in 40 hours a week, you will be rewarded by being forced to do other people's work too.

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Gallagher Response
8y
Thank you for your feedback. In addition to vacation days, which start at 10 per year, employees also get 10 days off for holidays and can accrue two more optional holidays through the year. There is also an attendance policy which incorporates sick days and personal days an employee may need, as we recognize occasional absences may occur.

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CEO approval
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Pros

Good people, opportunities to be challenged and learn

Cons

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2.0
15 May 2026
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Pros

• Good in office dynamic with coworkers for those who worked in office

Cons

• Delayed promotion/raise - you’ll sign a contract in which your raise will be effect but delay it 2 1/2 months • unfair workload - management plays favorite and doesn’t even bother intervening on the issue, rather just gives more work. Multiple times I caught myself doing the work for my peers. • No structure - the office I worked at completely lacked structure where I was shadowing a colleague for 2 weeks before being expected to know what to do • Collision w/ OOO Staff - the out of office staff was very rude at times and because they aren’t in office, management doesn’t push the standards/expectations on them as much as people in office

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