Pros
- Our CEO, Nick Mehta. - Positive, inclusive, and forward-thinking culture - Engineers move quickly to resolve bugs AND feature improvements - Great managers all around - Teams work together and are supportive of one another - We truly believe in the values we promote (and they're all great values!) - Compensation is great (was able to make a large jump in pay by joining Gainsight) - Wonderful benefits
Cons
When I joined, the internal training for the product I work with was somewhat non-existent (mostly read through customer-facing documentation and follow customer-facing guides). Though, having the ability to watch customer-facing training was very helpful in learning talk tracks (we record all calls here); it can be just a bit time-consuming to learn through this method. Upside to this con: Real effort is being made to improve upon the training resources for future hires.