Pros
The working team was full of young, talented people with bright ideas and genuine passion for what they do. Everyone was very supportive of one another, and the teamwork made even the busiest days bearable. The 4.5-day work week was definitely a plus. Something you don’t see often in this industry. There is (or was) also solid exposure to a wide range of clients, which makes it a good learning ground for those early in their careers. The office location is convenient too, with plenty of F&B options, a grocery store, a pharmacy, and even a gym within the same building.
Cons
Salary offers are on the lower end compared to most agencies, and despite the heavy workload, management is reluctant to hire more people. This leads to an overworked and understaffed team, which in turn contributes to the medium-to-high turnover. Although the company brands itself as an integrated agency, it’s very much PR-first. Unfortunately, management often lacks understanding of digital marketing and social media, and they tend to disregard the judgment of the people they hired specifically for that expertise. There’s also a noticeable lack of professionalism when it comes to handling internal matters. Management tends to jump to conclusions without verifying facts, which creates an uncomfortable atmosphere. For example, when a former employee shared their experience online, certain leaders made assumptions about who wrote it instead of addressing the actual feedback. It was disappointing to see that kind of behavior from people in senior positions. Salary increments are minimal... sometimes almost insulting. In some cases, the figure verbally promised during one-on-one differs from what’s stated in the official letter, and questioning it tends to be dismissed. I think the company has also started tying salary adjustments or promotions to bonds, which doesn’t come across as a genuine way to reward performance.