Uphill Battle - Customer Experience Operations GM Financial Employee Review

3.0
8 Oct 2017
Recommend
CEO approval
Business outlook

Pros

Unique approach to call-center work; Diverse Atmosphere; Frequent Attempts to "spice things up"; Awesome co-workers; Really nice work building

Cons

GMF is slowly turning into one of those micro-managing companies that base a worker's value purely off of statistics. It's sad... This was not something I would have been able to say just last year.

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5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company and great culture.

Cons

Nothing to mention or say here.

3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Family dynamic in the best way possible from peer to peer - Your voice will always be heard ( can’t say always taking into regard )

Cons

- Mid Level Management sometimes has the tendency to make the “little people” not feel included depending on area - Somethings will have you have you saying “how do/ did we survive doing ___ this way” - it’s like getting a complex surgery done with multiple people operating. Depending on who you have and their competency you’ll want to stay 50 years or wish you never applied.

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