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      GLG

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      Glorified call center - Council Development Associate GLG Employee Review

      2.0
      15 Mar 2019
      Council development associate
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay is highly competitive. They have lots of interesting employees and you can meet people of all backgounds. Committed to diversity. Nice office space. Good benefits in terms of employee mental wellness, phone reimbursal, parking, etc.

      Cons

      Very repetitive and monotonous, painful and manual process. Too much change in terms of everything else. From my second week to the day i left after 2 years and a week, I did the exact same calls and lead generation - but the tools, the people I worked with, where I sat, the names of business units, my pay, my vacation time, and everything else changed. Most often it would change with little to no notice - you would walk in and the systems would be different. They oversold the job on all the problem solving and collaboration we would be doing - almost none. If you want to learn you can, but also if you don’t want to learn anything you can just do the process and get by and not build any skills at all. The management is aware the learning and development is a huge gap and at the time I left they were working to address that but it seemed like a lot of talk and presentations without much real career development occurring.

      avatar
      GLG Response
      7y
      Thanks for the feedback. As mentioned, we are investing in our learning and development efforts both in terms of role-based capability building and more robust manager training programs. We also recognize that during your time with us, we grew significantly – introducing new opportunities as well as a few changes. We are working hard to improve our lines of communication so everyone from new hire to veteran GLGer stays better informed on what’s coming and why – from new tools to internal people processes.

      Explore other reviews about GLG

      5.0
      31 Mar 2026
      Vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing people - lots of reviews say that because it's true. You'll work with smart, genuine, hard working humans. Good benefits and perks. Interesting events and opportunities to learn. Overall, a good place to start your career!

      Cons

      Very fast-paced environment which definitely isn't for everyone. Lots of necessary change.

      1.0
      14 Jun 2026
      Associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good colleagues, arguably a good job post college (for like a year MAX)

      Cons

      I cannot stress enough how terrible this company is. Spent 5 years there, and watched it go further downhill every year. You leave with only soft skills (if that), and 0 actual industry knowledge. Seriously, you leave only knowing a bunch of Hocus Pocus. I am really surprised this company hasn't been bought yet. Or merged. On my team alone, we lost 7 out of our 9 managers since January... either due to layoffs or them quitting. Pay is low. There are no bonuses and it's very difficult to get a raise. 90k in NYC is poverty. There are bright people that come in with Masters, and PhDs, and MBAs -- handing them 90k is insulting.

      1
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