Great Place to Work - Claims Adjuster GEICO Employee Review

5.0
26 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Hybrid Culture People Inclusiveness PTO Benefits

Cons

•Tons of material to be learned •How rude and condescending these customers are on the phone. You gotta deal with a lot of disrespect from these clients, and if you get a survey and they disagree with the liability decision EVEN THOUGH THEY ARE AT FAULT, or simply because THEY DON’T HAVE the coverage, they will STILL be mad and give you a poor survey, which can affect your score significantly. Excellent: 100 Very Good: 75 Good: 50 Poor: 0 Anything below 100% IS BAD! ADJs don’t have control of what these clients rate us on, which is VERY unfair.

Explore other reviews about GEICO

5.0
8 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

GEICO is one of the largest employers in my smaller town, so I've heard all the good, the bad, and the ugly. What a pleasant surprise it's been working here! There is so much intentional change to create a great employee experience and get the right team leaders in place. Highly recommend not putting too much weight into older negative comments if you're thinking about applying. I've been very happy with my salary, the benefits/time off, culture, and leadership (both locally and senior leaders). I feel like there's a lot of room to continue to grow my career here and I see the same opportunities for others.

Cons

Really nothing major that I can think of!

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting problems to work on. Good benefits. Decent pay.

Cons

Managers will gaslight you and upper leadership is constantly changing, so expect projects you're working on to be thrown out every 6 months. Many people burn out and quit after some time and are never back filled, so you'll be expected to take on their workload. Some of my colleagues were working 80 hour work weeks to keep up with the work load and yet told they were not performing well enough. There also wasn't much diversity.

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