Great for the most part but way too much stress due to recent micromanagement. - Customer Service Representative GEICO Employee Review

2.0
15 Mar 2011
Recommend
CEO approval
Business outlook

Pros

There is usually an annual profit sharing bonus, very good benefits and many different schedules are available. Everyone is usually friendly and professional.

Cons

Too much stress. You must meet a very strict performance matrix now and you can receive critical errors for what is perceived by quality monitors as the incorrect tone and/or approach.

Explore other reviews about GEICO

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Incredible opportunities Competitive pay Great culture

Cons

We move fast, it is very fast paced

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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