2.0
23 Sept 2015
Former employee
Lakeland, FL
Recommend
CEO approval
Business outlook
Pros
Decent Pay, Great Benefits, GEICO 101 is the bait that suckers you in
Cons
Customer Service Dept, - unrealistic metrics and if you do perform well, you will not be promoted as they will need your results to look good for corporate Claims - workload is unbelievable - you will be overworked and underpaid, Overall, the Lakeland office is the good old boys network. Advancement is based on who you know or who you do. Harrassment complaints are swept under the rug, unless you call corporate and the HR staff is a joke. There have been several EEOC and DOL complaints, as well as lawsuits. Racial discrimination is a common practice and if the harrasser is nearing retirement, they adapt the policy that it is cheaper to keep them.